Download and save the HP Print And Scan Doctor, then close all open windows first, then double-click it to run it. Scan to computer is currently unavailableĪ wrench means a problem was found and fixed.Īn exclamation mark means a test failed and was skipped.Īn X indicates the printer has a problem. HP Photosmart 5520 e-All-In-One Printer The 'How To' and 'Troubleshooting' sections may be helpful to you.
HP Print and Scan Doctor can help with the following printer issues:Īn error occurred communicating with the scanning deviceĪn error occurred while communicating with the HP imaging device If there is a connection problem, follow the instructions in the tool.ĭepending on the problem, click either Fix Printing or Fix Scanning, and follow the instructions HP Print and Scan Doctor provides. If your printer is not listed, turn your printer/scanner on and click Retry. Depending on the problem, click either Fix Printing or Fix Scanning and follow the instructions HP. If there is a connection problem, follow the instructions in the tool. After downloading and once you have HP Print and Scan Doctor open click Start, and then choose your printer. After downloading and having HP Print and Scan Doctor opens, click Start and choose your printer. Sometimes you might have to run it as administrator and click Yes when you see the allow HPPSdr.exe to makes changes in your computer. You can even troubleshoot connectivity errors right from the interface. First, download the HP Print and Scan Doctor from the Hp support center. HP Print and Scan Doctor is designed to be intuitive, allowing anyone to troubleshoot print or scan issues with relative ease. HP Print and Scan Doctor provides you with a fix for several common HP printer/scanner issues and more.
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